سياسة الاسترجاع
All sales are final. We do not offer refunds.
Please carefully review your order, product details, and size before completing your purchase.
Exchanges
We only offer exchanges in the following situations:
1. Incorrect item or size sent by us
If we make a mistake and send you the wrong item or size, we will send you a replacement pair free of charge.
2. Defective item
If your item arrives with a genuine manufacturing defect, please contact our support team as soon as possible. We will review the issue and, if approved, arrange a replacement.
Customer Size Selection
Please make sure you select the correct size when placing your order. A size guide is available on each product page below the price to help you choose the right size.
If you select the wrong size yourself, we are unable to provide a refund or exchange.
No Refunds
We do not provide refunds for:
- Incorrect size selected by the customer
- Change of mind
- Incorrect product selected by the customer
- Products that no longer fit due to personal preference
- Any other reason unrelated to an error or defect on our part
By completing your purchase, you acknowledge and agree to this final-sale policy.
If you believe we sent you an incorrect or defective item, please contact our customer support team with your order number and clear photos of the item so we can review your case.